Ad222's Terms and Conditions — Know before you use the platform

These Terms & Conditions apply to the use of the ad222 platform (https://ad222.app) and all its services . By registering on or using ad222, you are deemed to have automatically accepted these terms.

Ad222 is an online gaming platform offering entertainment gaming services to users in Bangladesh. Our platform features slots, Live Casino, fish games, bingo, and Sports Betting.

If any part of these terms is unclear, please contact our support team. Use our 24/7 live chat for a detailed explanation in English.

To open an account with ad222, the following conditions must be met:

• You must be at least 18 years must be.
• You must have a valid, active mobile number and email address.
• Each person may only open one account per person.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Multiple members of the same household may open separate accounts from the same device or IP address, but this must be reported to support in advance.

As part of KYC (Know Your Customer) verification, ad222 may request identity documents, proof of address, or payment method verification at any time. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

Ad222 supports popular payment methods in Bangladesh. Full details on deposit and withdrawal rules are outlined below:

• Minimum Deposit: BDT 100.
• Minimum Withdrawal: BDT 200.
• Payment Method: Mobile Banking, Nagad, Rocket, and USDT.
• Withdrawal Process: Usually completed within 1–2 minutes, though verification may take up to 24 hours if required.
• Deposits and withdrawals must be made through the number or payment method registered to your account.
• Depositing from or withdrawing to a third-party account is strictly prohibited.
• If money laundering or illegal financial activity is suspected, ad222 reserves the right to suspend transactions and conduct an investigation.

All bonuses and promotions on ad222 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Welcome Bonus: Available to new members only, once on their first deposit.
• Wagering Requirements: Bonuses generally require a wagering of 10x–30x; specific conditions vary for each bonus.
• Bonus balance can only be used on specific games, as listed on the relevant promotion page.
• Attempting to claim the same promotion more than once is prohibited and may result in account closure.
• Ad222 reserves the right to modify, suspend, or cancel any bonus or promotion at any time.
• If a withdrawal is requested before the bonus terms are met, the bonus balance will be forfeited.

For the latest bonus offers and full terms, visit our Promotions Page Visit.

Ad222 is committed to providing a fair and transparent gaming environment for all members. All our games are internationally certified RNG (Random Number Generator) operated by the system, ensuring completely unbiased results.

• Game outcomes are entirely random and not predetermined.
• The RTP (Return to Player) percentage for each game is listed on its respective game page.
• In the event of a technical issue during gameplay, ad222 will make its decision based on its own logs, which shall be considered final.
• Ad222 reserves the right to void any abnormal winnings resulting from a game error or bug.
• To set Responsible Gaming limits, please visit our Responsible Gaming View page.

The following activities are strictly prohibited on the ad222 platform:

• Playing games using bots, automated software, or any artificial tools.
• Opening multiple accounts to take advantage of bonus offers.
• Attempting to influence game outcomes by colluding with other members (Collusion).
• Attempting to hack, phish, or breach the platform's security.
• Using the platform for money laundering or any illegal financial activity.
• Harassment, abusive language, or threatening behaviour directed at other members or staff.
• Filing a chargeback or refund claim based on false information.

Ad222 may temporarily or permanently close an account under the following circumstances:

• Violation of any clause in the Terms & Conditions.
• Failure to pass KYC verification or submission of fraudulent documents.
• Accounts that have been inactive for an extended period (12 months or more).
• If the member requests to close their own account.
• A self-exclusion request submitted under the Responsible Gaming policy.

If a valid balance exists at the time of account closure, it will be returned through the standard process. However, if the account is closed due to a rule violation, the balance may not be refunded.

To close your account, please contact the support team.

Ad222 always strives to provide uninterrupted service; however, our liability is limited in the following areas:

• If a game is interrupted due to a technical error, server outage, or internet connectivity issue.
• Technical issues arising from a third-party game provider's software.
• Losses caused by issues with your own device or network.
• In cases of force majeure (natural disaster, war, government restrictions, etc.).

Protecting your personal data is our top priority. ad222 follows a dedicated privacy policy governing the collection, use, and protection of your information.

• Your personal information is never sold to third parties.
• All data is kept secure through SSL encryption.
• Documents collected for KYC verification are used solely for verification purposes.
• To learn more about our data protection policy, visit our Privacy Policy View page.

For any dispute or complaint, please contact our support team directly in the first instance. We aim to resolve every complaint within 48 hours.

• Live Chat: Support is available in Bangla 24/7.
• Email: [email protected] (for general enquiries — read only, do not click).
• When submitting a complaint, please include your account ID, date, and full details of the issue.

These Terms & Conditions are drawn up in accordance with international gaming regulations. Any legal disputes will be resolved through an international arbitration board.